Żabka is the largest franchise convenience chain in Central and Eastern Europe, operating more than 5400 stores.
Żabka and AiFi partnered up to develop an autonomous store. With the knowledge and experience gained through this process, the technology will be implemented on a wider scale. Żabka is planning to expand the format of the modular store, which to date has only been located seasonally (for example, at seaside resorts). AiFi will use its Autonomous Store Platform to power these new stores, enabling checkout-free, fully-automated stores open 24 hours a day, 7 days a week.
By implementing AiFi technology, Żabka is launching the next stage of its large-scale digital transformation. The planned technological solutions are designed to support franchisees in the development of the stores they run. Additionally, the employee working time saved through technology will help improve customer service quality, especially in the Żabka Café mini catering service, which offers freshly ground coffee or hot snacks like hot dogs. With the new technology, stores will be better equipped to inform customers about new services and functionalities.
The AiFi project is fully compliant with stringent European legal standards to ensure full security and respects customers’ privacy.
“We are excited to be the first to offer an entirely new quality in stores on the European market. AiFi technology will enable us to offer customers faster service and optimize the management of traditional stores by franchisees, facilitating their daily operations.”